For questions not answered in the FAQ, you can use the following sample prompts below in Ask ZotGPT (located on the right lower corner of this page).
General Policy & Scope
- What is the purpose of IS-12?
- Who does IS-12 apply to at UCI?
- What is the difference between IS-3 and IS-12?
Roles & Responsibilities
- Who is responsible for IT Recovery at my unit?
- What are the tasks assigned to Workforce Members under IS-12?
- What is the role of a Business Continuity Planner or Risk Manager in IS-12?
Recovery Planning & Levels
- What are the different IT Recovery Levels (RL) defined by IS-12?
- How do I determine the Recovery Level for my application or service?
- What applications/services are in-scope under IS-12?
Compliance Process
- What steps do I need to take to comply with IS-12?
- How do I test my IT Recovery Plan for compliance?
Compliance Process (cont.)
- What documentation is required for compliance?
- What if my application or service does not meet IS-12 requirements?
Exceptions & Vendor/Supplier Issues
- How do I file an exception to IS-12?
- What is the Vendor IT DR Review Questionnaire and when do I use it?
Testing, Improvement & AWS
- How often do I need to test my IT Recovery and backup plans?
- How does IT Recovery in AWS support IS-12 compliance?
- What’s the difference between High Availability and Disaster Recovery under IS-12?
Resources & Training
- Where can I find IS-12 documentation or training resources?
- Who can I contact for help with IS-12 or IT Recovery at UCI?